Call Porter Review 2024
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive review of Call Porter real estate answering service became possible and available for free to those considering this solution!
In this review we evaluated Call Porter’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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Call Porter Video Walkthrough
What Is Call Porter?
Call Porter is a 24/7, US-based, live answering call service built specifically for real estate investors and agents.
What Is Call Porter Used For?
First and foremost, Call Porter is a phone answering service. They also have an online lead capture, dial, and a lead follow-up services.
Call Porter Users Breakdown by Specialty
Is Call Porter Legit?
Call Porter is legit. They have been featured in Entrepreneur magazine, BiggerPockets, CNBC Make It, and Yahoo Finance.
They are close partners with REsimpli CRM, InvestorFuse, DealMachine, Adwords Nerds, Lead Mining Pros, and Wholesale Inc.
They are trusted by hundreds of investors around the nation. You can also check out their reviews on Google.
Call Porter Customer Reviews
What do you like about this service?
Experienced, run by investors, they understand marketing and the process. Do not need to reinvent the wheel with Call Porter.
What do you dislike about this service?
On the expensive side, but you pay for better quality service overall.
Call Porter Pricing
Users don’t need to sign any contracts in order to avail themselves of Call Porter’s services. The company offers them via monthly subscriptions.
Call Porter offers four main pricing tiers that were designed based on a customer’s monthly call volume.
Side Hustler
Subscribers of the Side Hustler plan can expect to pay $4.50 per minute on top of the monthly subscription cost of $49.
This is Call Porter’s basic plan that provides message-taking services. Think of it as like a front desk receptionist taking quick messages for you.
Under this subscription, the call taker jots down basic information from your customers such as their name, phone number, email address, property address, and any messages that they may want you to get. This information will then be sent over to you.
Users who avail themselves of the Side Hustler subscription are mostly investors or agents that don’t have a lot of phone calls coming in, but they don’t want to miss anything.
This is also the perfect plan for those who want to make sure that customers get to talk to someone from their company should they need to send over any quick messages.
Solopreneur
The Solopreneur plan is offered at $4.10 per minute (once you exceed the 25 free minutes) and has a monthly subscription fee of $249. Users can also expect to pay a one-time setup fee of $200.
Under this subscription, you can expect the following services:
- 25 minutes talk time
- Message taking
- Rapport building
- Data collection
- Appointment scheduling
- CRM integration
- Website lead capture and dial ($2 per lead)
This subscription is ideal for users who are new investors who may have a team taking calls during the day but none on nights or weekends.
They can set up Call Porter to receive calls during these occasions, so they don’t miss out on any important messages from potential clients.
Entrepreneur
The Entrepreneur plan is Call Porter’s most popular subscription.
Users are charged $499 per month at $3 per minute (once you exceed the 100 free minutes). There is also a one-time setup fee of $100.
Subscribers of the Entrepreneur plan get all the services that are included in the Solopreneur plan, except they enjoy 100 minutes of talk time for free, instead of the latter’s 25.
Here are the services included in the plan:
- 100 minutes talk time
- Message taking
- Rapport building
- Data collection
- Appointment scheduling
- CRM integration
- Website lead capture and dial ($1.75 per lead)
Corporate
Customers who avail themselves of the Corporate plan pay a monthly fee of $1,249. They are charged $2 per minute, once they exceed the 500 free minutes.
Users who subscribe to the Corporate plan get all the services included in the Solopreneur and Entrepreneur plans, except they don’t have to pay any setup fee.
Plus, they enjoy two additional services not included in the two plans: Personal Account Manager and Custom Script.
Below are the services included in the Corporate plan:
- 500 minutes talk time
- Message taking
- Rapport building
- Data collection
- Appointment scheduling
- CRM integration
- Website lead capture and dial ($1.50 per lead)
- Personal account manager
- Custom script
Users can upgrade tiers if they need to.
For example, if you’re in the Solopreneur tier and have been getting a lot of leads for wholesaling real estate, you can move up to the Entrepreneur tier in the next billing cycle.
Call Porter Coupon & Promo Codes
Call Porter Features
24/7 Inbound Live Answering
With this service, Call Porter agents live-answer your inbound leads that come in from your marketing efforts, such as your real estate investor direct mail, TV and radio ads, and through other sources of motivated seller lead generation.
The calls you get from these sources are live-answered by Call Porter’s US-based phone representatives via the forwarding number that you set up into your call flow with your phone provider.
Call Porter’s phone representatives will then process and qualify the lead and integrate this with your wholesale real estate CRM and book appointments on your calendar.
All Call Porter phone agents are professionally trained in the general aspects of real estate investing.
Website Lead Capture and Dial
Also called the Online Lead Capture and Dial, this service records leads that come from the user’s website, Google ads, or social media ads.
For example, if you have a real estate investor website to which you are driving traffic to for leads, Call Porter can hook up with those leads by using a call forwarding integration software.
A Call Porter agent can then make an outbound call to a prospective lead on your behalf in as little as 90 seconds on average.
What’s great with this feature is that Call Porter phone representatives follow up on these leads through four call attempts.
This means no potential client goes to waste, as they are pursued profusely until they answer the call.
Once they are able to touch base with the customer, Call Porter agents will make notes into your real estate investor CRM, potentially booking appointments on your calendar.
Personal Account Manager
With this feature, subscribers are able to enjoy personalized service from a dedicated account representative.
This means, instead of reaching out via Call Porter’s customer service hotline, all a subscriber has to do is to contact their personal account executive to walk them through their account and other concerns.
Custom Script
All Call Porter phone representatives follow a tried and proven script that they use when making calls. However, subscribers can provide them with their preferred script if they have one.
For example, if you need to provide the operators with important questions to ask motivated sellers in order to qualify them, you are welcome to do it.
The operators will be trained and taught to use your customized script instead, should you require.
Lead Follow Up
This is the latest feature from Call Porter that allows users to pair up with a designated phone representative that can work on their existing leads that need attention.
It works like a fractional lead manager, which means you have a dedicated phone agent that focuses on these specific leads via calls, text messages, and emails.
This dedicated phone representative can also set up drip campaigns within your CRM to potentially warm up your motivated sellers or other types of leads.
For this latest feature, interested subscribers should contact Call Porter via their website for more information or to schedule a demo.
Call Porter Pros and Cons
Pros
- Real estate investor answering service specific to the industry
- 100% US-based phone representatives
- All phone agents are trained on all aspects of the real estate investing business
- 24/7 inbound live call answering
- Costs a fraction of the price of hiring a full-time receptionist or virtual assistant for real estate investors
Cons
- Some users have complained about inconsistencies in the questions and information provided by phone representatives, as well as errors in scheduling appointments
Call Porter Integrations
- REsimpli
- REI BlackBook
- REI Reply
- InvestorFuse
- Podio
- HubSpot
- Monday.com
- CallRail
- RingCentral
- Aircall
- smrtPhone
- Calendly
Call Porter Alternatives
- SignMore
- AnswerConnect
- Ruby
- PATLive
- VoiceNation
- MAP Communications
- HelloSells
- AMBS Call Center
- Propertyware
Call Porter Achievements
Awards & Recognition
Best Live Answering Service for Real Estate Investors (Awarded by Real Estate Bees)
Press & Media
Call Porter FAQs
Does Call Porter have a free trial?
Call Porter doesn’t offer any free trial. Instead, they offer a free demo for interested parties who want to learn more about their services.
How many clients does Call Porter serve?
To date, Call Porter serves over 250 clients from more than 50 companies across the US.
Who founded Call Porter?
Call Porter was founded in 2017 by Ryan Dossey, a full-time real estate investor and licensed broker.
Prior to creating Call Porter, Ryan went through a lot of terrible call services that weren’t capable of handling real estate-related calls. This has caused him to lose leads by the day.
Ryan teamed up with his brother Justin, a 15-year veteran of call center operations, to establish a call answering service “created by investors, for investors.” Call Porter was then born.
Ryan conceptualized Call Porter to be a reputable call center with local answering agents who are well trained in real estate investing, screening, and booking quality appointments.
What is Call Porter’s customer service number?
Call Porter processes tens of thousands of calls every month. If you become a client with them, their customer support team can easily be contacted via email at [email protected] or +1 800-449-6158 for toll free.
They typically reach out within that same business day. So if you reach out to them, you’re most likely going to get a response pretty quickly.
What is the Call Porter cancellation and refund policy?
Users can cancel their monthly subscription to Call Porter’s services at any time.
Call Porter requires their subscribers to contact them before the next billing cycle starts to express their intention to cancel.
What awards and recognitions has Call Porter received?
We couldn’t find any awards or recognitions that Call Porter has received.
However, it has been featured in major publications like Entrepreneur and reputable sites such as BiggerPockets, CNBC Make It, and Yahoo Finance.
Call Porter Tutorials & Training
Is Call Porter Worth It?
Yes. Call Porter has a 97%-99% answer rate. If you are an investor or agent who is consistently marketing and that marketing gets your phones to ring, it’s important they get answered.
If there is any doubt about your ability to live-answer your phone, Call Porter can get the job done for you.
Call Porter Contacts
- Website: Official website
- Phone: (800) 449-6158
- Email: [email protected]
- Address: 2101 Parkway Dr, Saint Peters, MO 63376
- Socials: Facebook, Instagram, TikTok, YouTube
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About the Author:
With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.