Apartments.com vs Avail (2025 Comparison)
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive comparison of Avail vs Apartments.com became possible and available for free to those considering these solutions!
In this comparison, we evaluated Avail vs Apartments.com in terms of features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
Overview
Avail and Apartments.com are property management platforms that help landlords manage every aspect of rental business, from listing syndication to tenant screening and lease signing.
The platforms are designed for new landlords managing their first few units and include essential services such as maintenance tracking, investor accounting and expense tracking, and online rent collection.
That said, the platforms aren’t completely identical.
Avail is a standalone property management software system and offers more comprehensive services to landlords. Apartments.com is more focused on helping you advertise and find renters for your vacancies.
User Type
| Avail | Apartments.com | |
| User type |
|
|
| Optimal experience level | Newbie landlords/property managers | Newbie landlords/property managers |
| Business size | Solo owners | Solo owners |
Features
| Avail | Apartments.com | |
| Ideal portfolio size | Up to 20 units | Up to 10 units |
| Builder for property marketing websites | Yes | No |
| Local rental comps reports | Yes | Yes |
| Rental listing syndication | Yes | Yes |
| Lease management and e-signing | Yes | Yes |
| Native CRM for real estate investors | No | No |
| Accounting and tax software for real estate investors | Yes (free) | Yes |
| Team management tools | Yes | No |
| Tenant billing software | Yes | Yes |
| Tenant application and background screening software | Yes | Yes |
| Maintenance request tracking and management | Yes | Yes |
| Renters’ insurance | Yes | Yes |
| Landlord-tenant message center | Yes | Yes |
| Zapier-powered integrations | No | No |
| API integration | No | No |
| Mobile app for landlords/property managers | No | No |
| Tenant mobile app | No | Yes |
Similarities
Avail and Apartments.com are tailored to new investors managing around a dozen units. As a result, the platforms share several similar features and functionalities.
The rental management solutions let you advertise your vacant units on the best rental listing syndication sites such as Realtor.com.
The platforms also provide you with local rental comps data so you can set suitable rent prices for your units. Other shared functionalities include:
- Online application and tenant background check services (paid by applicants)
- Both platforms have partnered with real estate insurance companies to provide tenants with renters’ insurance. Avail provides the service through Lemonade Inc., while Apartments.com partners with Assurant.
- Lease templates, management, and e-signing
- Basic accounting software for landlords
- Online rent payments and collection. Automation, such as rent reminders and auto-pay, is also provided.
Differences
Avail and Apartments.com have a few distinguishing factors.
One of the main differences is in the ideal size of portfolio you can manage by using the platforms.
You can manage around 20-25 units by using Avail, while Apartments.com is designed for up to 10 units.
Avail also lets you add team members to your account, set permissions, and limit access to various documents and resources. Apartments.com supports only a single user in an account.
Other differences include:
- Avail lets you build simple listing websites for your vacant rentals that you can integrate with syndication websites. Apartments.com doesn’t offer website building, but you can create a listing on the marketplace.
- Apartments.com offers a tenant mobile hub, where rental applicants can search for homes, speak to the property owner, and rent a unit. Avail does not have a mobile app.
Pricing
| Avail | Apartments.com | |
| Free plan | Yes | Yes |
| Free trial | No | No |
| Cheapest plan | $9 per unit/month | Not specified |
| Most expensive plan | $9 per unit/month | Not specified |
Avail
Avail has two subscription plans for landlords: a free-forever package with limited features (Unlimited) and a premium subscription plan with exclusive services (Unlimited Plus).
The free package includes:
- Manage an unlimited number of units
- Rental listing syndication
- Background screening (fees are paid by applicants)
- State-specific lease templates
- Online rent collection
- Maintenance tracking tool for investors that uses a ticketing system
- Tenant portal for your renters where they can pay rent, set rent reminders, and add their card for automatic payments
- Basic real estate bookkeeping software
To join the premium plan, you will be required to pay $9 per unit per month. The plan includes the following exclusive services:
- An integrated real estate investor website builder to help you create property marketing websites for your vacant rentals
- FastPay Rent Payments: A service that allows you to receive rent payments in your account the following business day
- Waived ACH and card payment fees for your renters
- Tenant application forms and leases that can be edited and customized
- Cloning and reuse of your personalized lease agreements for faster lease generation and consistent terms across multiple tenants or properties
- Priority in customer support
Apartments.com
This property management software for small landlords offers a free and a premium plan. The plans only apply to landlords managing a maximum of 4 units. If you have more than 4 units, you should contact the company for personalized pricing.
The Apartments.com packages are based on the level of advertising you want. On the free plan, you get:
- 21 days for standard visibility on the Apartments.com marketplace and 6 other websites across the Apartments.com syndication network
- High-quality leads
- A standard-sized ad
The premium plan offers more and better advertising services. The plan enables you to get more exposure and leads for your vacant units. Features include:
- Upload up to 6 videos (1GB) of your property
- The ability to upload 3D property tours to your listings
- Maximized visibility on 6 websites in the Apartments.com network
- 3x more high-quality leads
- Receive 9x more search results impressions than free users
- Larger, more prominent ads for your listings
There is no fixed pricing for the premium plan. Once you join the plan, the company will provide a customized price based on your state and market.
Refund Policy
| Avail | Apartments.com | |
| Partial refund | No | No |
| Full refund | No | No |
| Cancellation fee | No | No |
Avail
Avail does not offer prorated or full refunds when you terminate or downgrade your subscription.
After you cancel your subscription, you will be able to use the premium services until the end of the final date of the subscription. You will then be downgraded to the free plan.
There is no penalty for ending your subscription.
If you’re looking to permanently delete your account, write to the company at [email protected].
Apartments.com
According to the Apartments.com official website, all fees are non-refundable.
To delete your account, write to the company at [email protected].
Integrations
| Avail | Apartments.com | |
| Zapier | No | No |
| Yardi | No | Yes |
| Zillow | No | No |
| Realtor.com | Yes | Yes |
| LeaseHawk | No | Yes |
| Redfin | Yes | No |
| Movoto by OJO | Yes | No |
| Apartment List | Yes | No |
| Apartments247.com | No | Yes |
| MRI Real Estate Software | No | Yes |
| Spherexx | No | Yes |
| Homes.com | No | Yes |
| ForRent.com | No | Yes |
| AppFolio | No | Yes |
Support
| Avail | Apartments.com | |
| Phone | Yes | Yes |
| Yes | Yes | |
| Live chat | Yes (chatbot) | No |
| 24/7 support | No | No |
Customer Reviews
Rating Summary
| Avail | Apartments.com | |
| n/a | 4.7/5 | |
| 4.1/5 | n/a | |
| Trustpilot | 4.0/5 | 2.0/5 |
Pros & Cons
| Avail | Apartments.com | |
| Pros |
|
|
| Cons |
|
|
Popularity
| Avail | Apartments.com | |
| Social media following | On Facebook, the Avail brand has over 6,800 followers, while on Instagram and YouTube, it has 4,000+ and 2,100+ followers, respectively. | Apartments.com is one of the most popular property search and rental management platforms, with over 28,000 followers on Facebook, 114,000+ on Instagram, and 33,000+ YouTube subscribers. |
| User base | As of 2022, Avail has had over 600,000 landlords and tenants using the service. | According to the official website, more than 1 million property owners and managers use Apartments.com. |
| Media mentions | No media mentions found. | Apartments.com was featured on online real estate news outlets after the company released the Rent Growth Report for August 2025. |
| Awards | No awards found. | No awards found. |
Adoption
| Avail | Apartments.com | |
| Live onboarding | No | No |
| Video tutorials | Yes | Yes |
| Webinars | No | Yes |
| Documentation | No | No |
Why Choose Avail vs Apartments.com?
Avail and Apartments.com offer different functionalities and uses. Choose Avail if:
- You are a solo investor with a fast-growing portfolio and team.
- You want a property management software solution that offers free accounting software for property management.
- You want a platform with a simple user interface that’s easy to learn and use.
Why Choose Apartments.com vs Avail?
Consider Apartments.com over Avail if:
- You want a real estate software platform focused on advertising and helping you fill up your rentals faster.
- You’re a new and solo landlord managing your first 4 to 10 units.
- You want a rental property management tool that integrates with many syndication websites and real estate investor solutions.
Alternatives
Similar Software
- Baselane
- TurboTenant
- RentSpree
- RentRedi
- DoorLoop
- TenantCloud
- RentPrep
- Buildium
- Innago
- Landlord Studio
- Hostfully
- Hostify
- Azibo
- RentRisk
- AppFolio
- Rentdrop
- Rentler
- Cozy
- Rent Manager
- Property Matrix
- MRI Software
- Housters
- Re-Leased
- Rentec Direct
- ManageCasa
Comparisons
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