DoorLoop Review 2024
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive review of DoorLoop real estate software became possible and available for free to those considering this solution!
In this review we evaluated DoorLoop’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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What Is DoorLoop?
DoorLoop is a fully integrated rental property management solution designed to help property managers and landlords manage and grow their rental portfolios.
With DoorLoop, users can manage various types of real estate, including affordable housing, commercial properties, mobile homes, student housing, and other residential and commercial properties.
As a full-suite solution, DoorLoop software takes investors and owners through the entire process of rental management, from sourcing suitable renters to onboarding and managing them as tenants.
DoorLoop is available for desktop and mobile devices with the DoorLoop app being available to download on Google Play and iOS app stores.
What Is DoorLoop Used For?
DoorLoop is a comprehensive solution that seamlessly connects landlords and tenants. Here’s how both parties can use DoorLoop software:
- Listing syndication service — With DoorLoop, users can create custom listings of their vacant units and advertise them across popular listing websites like Zillow, HotPads, Trulia, and others.
- Website building — DoorLoop lets users build stand-alone websites to be used for marketing purposes. The platform provides several real estate investor website templates to help users get started.
- Online rental application — By using DoorLoop, users can send digital rental application forms to prospective tenants. Tenants, on the other end, can fill out the forms and send them back to owners through the platform.
- Renter screening service — Owners and property managers can require tenants to complete official background checks as part of the rental application.
- Lease signing and management — Once a landlord or property manager has picked suitable candidates, they can send electronic lease agreements to the new renters. Tenants are able to digitally sign the agreement.
- Landlord-tenant communication — DoorLoop software enables landlords to send mass announcements to tenants via email, text, phone call, or direct message to their tenant portal.
- Lead and tenant management — DoorLoop comes with a built-in real estate investor CRM where users can keep track of rental applicants, tenants, and vendors. Here, you can store all contact information, manage applications, collect rent, and handle accounting.
- Maintenance management — DoorLoop’s end-to-end system allows tenants to send maintenance requests to their landlords or property managers. All requests are logged and saved in the platform.
- Online rent payments — Tenants can add their account to DoorLoop and start paying their rent electronically via credit card, debit card, or ACH payments.
- Accounting — DoorLoop also works as an accounting app for real estate investors. You can track maintenance costs, organize vendor payments, do taxes, and reconcile your accounts all under one roof.
- Third-party software integrations — DoorLoop integrates with thousands of apps, including real estate accounting software, CRM, payment, and marketing apps, thanks to Zapier.
- Data reporting — The platform comes with numerous customizable financial report templates used in property management.
DoorLoop Users Breakdown by Specialty
Is DoorLoop Legit?
Yes. DoorLoop is a legitimate solution that has been in service for more than three years and has grown to become one of the most notable property management software apps for landlords within that time.
The platform comes with a corresponding DoorLoop app for iOS and Android devices. The app has been verified by both Google Play Protect and Apple.
Additionally, the software company is constantly featured in media outlets, most recently for raising $20 million in funding to cater for product improvement and company expansion.
DoorLoop also has an active social media presence, particularly on Facebook, Instagram, and YouTube where the company frequently provides product updates and real estate investing tips.
In regard to safety, the company implements 256-bit military-grade data encryption and organizational security measures to ensure all your data is safe.
All in all, users can be assured that DoorLoop is not a scam.
DoorLoop Customer Reviews
DoorLoop Pricing
Users are required to purchase a subscription to use DoorLoop. New users that subscribe to the platform get 50% off for the first two months.
Currently, DoorLoop offers four subscription packages based on the number of units an owner has:
- Starter
- Pro
- Premium
- Custom
Starter
DoorLoop’s most basic plan starts at $49 per month. New users pay half ($29.50 per month) for the first two months.
According to the company website, the Starter Plan is suitable for landlords and owners with mid-sized portfolios of no more than 160 units.
The following are the services you get when you join the Starter plan:
- accounting and bookkeeping tools for landlords
- built-in CRM
- maintenance management
- electronic rent payments
- tenant screening
- tenant portal
- eSigning
- PDF-only data exports
- 50 MB of document storage per unit
- email and chat support
Pro
The Pro plan starts at $99 per month but new users pay $49.50 in their first two months of subscription.
While this plan can be used by owners with just a few units, it is most recommended for those with larger portfolios of over 160 rental units. In fact, the Pro plan supports landlords and owners with up to 5,000 units.
Here’s what you get when you join this plan:
- all services in the Starter plan
- 5 GB of document storage per unit
- email, chat, phone, and Zoom customer support
- owner portal
- online rental advertising
- user access roles and permissions
- real estate investor bank account reconciliation
- tenant announcement
- customizable dashboards
- data exports in different file formats
- QuickBooks online sync
- outgoing payments
Premium
This plan starts at $149 per month but new users pay $74.50 for the first two months of subscription.
As the most advanced package, the Premium plan has everything DoorLoop has to offer:
- services included in Starter and Pro plans
- unlimited document storage
- free incoming ACH payments
- integrations and API access
- VIP priority support
Like the Pro plan, this package caters for owners with up to 5,000 rental units.
Custom
If you’re a property owner or landlord with more than 5,000 units, DoorLoop’s Custom plan is for you.
To inquire about this plan, you can reach out to the company via their Contact Page and build a tailored pricing model for your business.
Note that you may be charged for personalized onboarding and training based on the size of your portfolio.
DoorLoop Coupon & Promo Codes
DoorLoop Features
As one of the best software apps for real estate investors, DoorLoop supports all the key services that a landlord or real estate company may need to run their business, including rent collection, accounting, maintenance management, and others.
On the other end, tenants can use a portal where they can communicate with their landlords and make payments. The following are the platform’s main services.
Property Listing and Advertising
By using DoorLoop software, landlords and managers can build simple websites where they can create and market rental listings for their vacant units.
To build websites from scratch, the platform comes with a built-in website builder with several templates you can customize and use to get started.
Here are some of the features of DoorLoop’s marketing websites:
- up to 5 pages included per template
- SSL certificate included
- custom domain
- hosting
- mobile-friendly and responsive
- built-in SEO
Once you have created your listings, you can instantly share them across popular listing platforms like Trulia, Zillow, HotPads, and Apartments.com, among others.
Online Rental Application
With your listings up and running across several listing websites, you’ll soon start receiving inquiries from prospective renters. Your next step is to vet the applicants.
DoorLoop allows landlords and managers to send rental application forms to applicants. The form collects the applicants’ basic information, including their contact information and ID.
As part of the rental application, you can also require users to have official criminal, credit, and eviction screening reports certified by TransUnion. Note that tenants incur the cost of screening.
With the collected information, you can pick suitable candidates and send them electronic lease agreements. Candidates are then able to sign the e-documents digitally and send them back to you.
Rent Collection and Payment
Working as a rent collection app for landlords, DoorLoop enables you to receive rent directly to your bank account and track payments for each individual.
Landlords can set recurring automatic reminders to be sent to renters a few days before the day of payment. Furthermore, you can set up automatic late payment fees.
The platform comes with a dashboard that shows how much each tenant paid or owes. You’ll also be notified of uncollected rent, upcoming renewals, and more.
Tenants can add their payment information and pay via credit card, debit card, or ACH (direct transfer).
Tenants are also able to set up recurring automated payments to avoid late fees.
CRM
DoorLoop is equipped with a comprehensive CRM that is tailored for rental property management. The CRM acts as a one-stop shop for all landlord-tenant relations.
Here are some of the activities you can carry out on DoorLoop’s build-in CRM:
- keep track of rental applications
- organize and manage tenants, team members, maintenance requests, and vendors
- store contact details
- collect rent and do accounting
- create tasks to follow up with tenants
- file storage (applications, agreements, receipts, inspection reports, and others)
- file sharing with tenants, owners, accountants, or vendors
- control user access
DoorLoop also lets you integrate with Zapier-connected CRMs like Zoho or Salesforce.
Accounting
With DoorLoop, you can track all your cash flow and generate detailed financial reports to help you make data-driven decisions that grow your portfolio.
Unlike generic accounting apps for property management companies and landlords, DoorLoop’s accounting module is tailored specifically for owners with multiple properties.
First, landlords can connect their bank accounts to receive payments and consolidate all transactions in one place.
Landlords and managers also get a chart of accounts where all transactions are grouped under their respective accounts. Some of the accounts include:
- opening balance
- operation account
- advertising fees
- escrow account
The accounting module also enables you to generate many different reports. There are over 60 built-in customizable report templates.
Real-time reporting is available on DoorLoop. Here, you can update all your transactions as they happen so nothing slips through the cracks.
Lastly, DoorLoop supports integration with QuickBooks Online.
Landlord-Tenant Communication
As a landlord or property manager, you can always keep your tenants updated through DoorLoop’s communication tool.
The module allows you to send announcements to all tenants via mass email, text, or direct messages to their tenant portals.
Furthermore, DoorLoop has a direct mail tool for real estate investors allowing you to create email campaigns and save a record of all campaigns and reminders.
Maintenance Management
DoorLoop uses a Work Order module to keep track of maintenance requests from tenants.
Once you receive a request, you can send updates informing tenants you’re working on the situation, hire a vendor and add them to your account, and manage the status from the software.
When the repairs are done, you can pay the vendors and print a receipt directly from DoorLoop.
Team Management
DoorLoop enables property managers and landlords to add various stakeholders to the account for streamlined communications and relationship management.
As a landlord, you can add real estate accountants to oversee your finances, as well as owners (if you’re a property manager), vendors, tenants, and real estate lawyers.
When you add a member to your account, you can control exactly what they view and what they can do on the app, thanks to the User Access Roles module.
Tenant Portal
DoorLoop offers a centralized hub where renters can manage various tenant activities. Here’s what tenants can do on the tenant portal:
- view all their activity (payments, maintenance requests, insurance policies, lease ledgers and others)
- make rent payments
- set recurring automated payments
- send maintenance requests
- communicate with landlords
DoorLoop Pros and Cons
Pros
- DoorLoop is suitable for owners with large portfolios. It’s a good residential as well as professional commercial property management software.
- This residential and commercial property software app platform is fully integrated and eliminates the need for any third-party accounting, marketing, or CRM software.
- Although the platform is fully integrated, it also supports integration with thousands of third-party apps for further convenience.
- The DoorLoop mobile app allows you to manage your rental business from anywhere on the go.
- The platform offers top-notch security that includes automated backups, data encryption, and two-factor authentication.
- DoorLoop provides customers with exceptional support through email, chat, Zoom, or a dedicated account manager.
Cons
- The platform may be too expensive and overloaded with features for owners with small portfolios.
DoorLoop Integrations
All Zapier-powered integrations, including:
- FreshBooks
- Expensify
- Calendly
- Google Calendar
- Slack
- Monday.com
- Twilio
- Salesforce
- Pipedrive
- Cloze
- Podio
- Asana
- Zillow
DoorLoop Achievements
Awards & Recognition
Best Property Management Software for Landlords (Awarded by Real Estate Bees)
Press & Media
DoorLoop FAQs
Does DoorLoop have a free trial?
No. Instead, the company offers 50% off your first two months for the subscription plan you choose.
If you want to learn about how DoorLoop software works before committing to a subscription, simply request a demo from the company.
How many clients does DoorLoop serve?
We couldn’t find information on the number of users DoorLoop has. However, the DoorLoop app has received thousands of downloads across Google Play and iOS app stores.
The platform has also received numerous customer reviews across renowned SaaS review sites and real estate forums like G2 and BiggerPockets, indicating that the software has many users.
Who founded DoorLoop?
DoorLoop was started in 2019 by six real estate investors after they realized they needed a full-suite property management solution that could effectively manage rentals, collect rent, and grow their portfolios.
All co-founders serve in the company day-to-day with defined positions:
- Ori Tamuz, CEO
- Adam Mait, COO
- Matthew Cave, Customer Success Director
- Itay Gardi, CTO
- Dean Brodeski, EU President
- David Bitton, SMO
What is DoorLoop’s customer service number?
Potential customers and users can reach out with inquiries via the company’s toll-free customer service line: (888) 607-3667.
You can also contact the company via email at [email protected] or through the Contact Us page.
What is the DoorLoop cancellation and refund policy?
DoorLoop does not offer any refunds for subscription charges and add-on fees. Under unique circumstances, the company may offer refunds after you send a written request.
If you terminate your subscription within your subscription period, you will be able to use the platform until the end of the period after which your access will be revoked.
What awards and recognitions has DoorLoop received?
DoorLoop has received quite a few awards, including:
- 2021 Best User Experience by Finances Online
- 2022 Category Leader by GetApp
- 2021 Best Ease of Use by Capterra
The software has also been recognized and featured by renowned media outlets such as NBC, Fortune, CBS, Forbes, and Fox News.
DoorLoop Tutorials & Training
Is DoorLoop Worth It?
Certainly. DoorLoop is a thorough real estate solution that handles every aspect of local or long distance property management.
By using the platform, landlords can find potential renters for their properties, vet them, onboard suitable candidates, add them to their CRM, and start collecting rent.
Furthermore, the platform is intuitive and easy to use. DoorLoop also offers plenty of free training materials for the entire team.
Overall, DoorLoop is an excellent property management solution, especially for owners with large portfolios since most of the platform’s services are suited for multi-property owners.
The platform may be too expensive for owners with small portfolios (fewer than 100 units).
DoorLoop Contacts
- Website: Official website
- Phone: (888) 607-3667
- Email: [email protected]
- Address: 560 Lincoln Rd Suite 300, Miami Beach, FL 33139, United States
- Socials: Facebook, Instagram, Twitter, TikTok, YouTube, LinkedIn
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About the Author:
With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.