Smarter Contact Review 2024
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive review of Smarter Contact marketing software became possible and available for free to those considering this solution!
In this review we evaluated Smarter Contact’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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What Is Smarter Contact?
Smarter Contact is an innovative marketing software tool that enables users to send automated messages to prospective and current customers.
For real estate professionals, Smarter Contact is an effective way to reach out and follow up with property buyers and sellers, thanks to the platform’s SMS marketing service.
In addition to marketing and client communications, Smarter Contact also handles customer organization and management, skip tracing, insights and analysis, and other services.
As a result, real estate investors can convert more leads into actual customers.
What Is Smarter Contact Used For?
Smarter Contact is predominantly known for its marketing capabilities, yet it offers a lot more than that. Here are the different ways real estate investors can use the platform.
- SMS automation — Smarter Contact lets users create personalized messages, schedule them, and send them to potential or current customers on your leads list.
- Customer relationship management — The platform comes with an in-built real estate CRM, which means users can save leads’ contacts information, track where leads are in the sales funnel, and run and monitor marketing campaigns all in one system.
- Marketing campaigns — Smarter Contact lets users create and automate drip campaigns as SMS messages and real estate ringless voicemails. This means an automated series of custom messages will be sent to leads at the scheduled times.
- Skip tracing — When a user uploads a leads list, Smarter Contact will analyze the list and provide the leads’ most recent landline and mobile phone numbers within minutes.
- Ringless voicemail — The platform lets real estate entrepreneurs send pre-recorded voice messages directly to a lead’s voicemail without their phone ringing.
- Data export — Thanks to Smarter Contact, users can export leads and client data in Excel or .CSV format. The data can also be exported to another CRM.
- Call forwarding — Smarter Contact lets users route calls from leads and customers directly to your phone to shorten response times and consequently increase lead conversion.
- Built-in calling — The company launched a new version of the software, Smarter Contact 2.0, in July 2022 which lets users call leads directly from the software.
Smarter Contact Users Breakdown by Specialty
Is Smarter Contact Legit?
Smarter Contact is a legitimate real estate solution that has been in service since 2019. The platform has since received thousands of customer reviews across the internet.
Furthermore, Smarter Contact has corresponding iOS and Android mobile apps that have been verified by Apple and Google, respectively.
The platform also has a strong social media presence, particularly on Facebook, Instagram, and YouTube. There, customers can find news on any software and company changes.
In terms of security, Smarter Contact keeps all user and lead data safe, thanks to stringent end-to-end encryption measures.
Users can be assured that Smarter Contact is not a scam.
Smarter Contact Customer Reviews
Smarter Contact Pricing
To use Smarter Contact’s services, you will require a paid monthly subscription. The company currently has three subscription plans:
- Starter
- Ninja
- Top G
Starter
This is Smarter Contact’s most basic plan. It costs $199 per month. Here’s what users get when they subscribe to it:
- Unlimited texting
- No market restrictions
- $0.03 per SMS
- Advanced data merge
- Call forwarding
- Duplicate filter
- Phone number verification
- DNC and litigator scrub
- Real estate skip tracing at $0.15 per hit
- Built-in calendar follow-up system
- SMS training
- Mobile app access
- Text suppressions
- Ready-made customizable text templates
Ninja
This is Smarter Contact’s intermediate plan that starts at $399/month.
By subscribing to the Ninja plan, a user will enjoy the services offered in the Starter plan as well as the following unique features:
- $0.025 per SMS
- Ringless voicemail campaigns
- Automated drip campaigns
- Campaign throttling
- Campaign scheduling
- Skip tracing at $0.12 per hit
- CRM integration
- Phone system
The Ninja plan is suitable for small to medium-sized real estate companies.
Top G
The Top G plan is Smarter Contact’s most expensive and full-featured package. The plan costs $499 per month but users can save a few hundred dollars by paying annually at $4,499/year.
This plan provides all the services offered in the smaller packages as well as the following additional features:
- $0.02 per SMS
- Real estate investor skip tracing services at $0.1 per hit
- Mobile text alerts
- Multi-user support
- VIP customer support
- Opt-out removal
The Top G plan is suitable for large real estate investment companies that require multiple-user support.
Smarter Contact Coupon & Promo Codes
Smarter Contact Features
As a dynamic real estate investment tool, Smarter Contact integrates lead communication, CRM, marketing and business reporting services into one robust centralized system.
Here are the platform’s main features.
SMS Marketing
Smarter Contact allows users to reach out to leads via automated SMS campaigns.
Users can create personalized messages and save them as templates or select ready-made message templates provided on the platform.
Additionally, the SMS marketing module lets users customize every detail of the campaign. Users can:
- set up rule-triggered messaging.
- select contacts for the campaign.
- control frequency by setting schedules for when messages will be sent.
- choose the type of campaign (text or ringless voicemail).
- set up and activate drip campaigns.
- set the campaign run time.
- send messages in batches.
Overall, Smarter Contact campaigns require little to no manual intervention making the lead follow-up process convenient.
Built-in CRM
Smarter Contact comes with an integrated CRM to help real estate investors organize and manage their business contacts.
To use the CRM, simply upload your list and label the contacts. The platform will automatically scan your list and remove duplicate records.
Once your list is ready, you can begin reaching out via sms campaigns.
Smarter Contact’s integrated CRM then allows you to create easy-to-read custom workflows to help you manage the follow-up process up until you close the deal.
Skip Tracing
As a full-suite communication and marketing software, Smarter Contact comes with built-in skip tracing services.
When a user uploads a leads list, the system analyzes it and scans through public records to find out the leads’ latest phone numbers.
Smarter Contact automatically identifies and removes numbers on the DNC list and those belonging to litigators. The platform separates landline and mobile number results.
According to the company, Smarter Contact’s skip tracing tool has a 98% hit rate meaning you’ll almost always get results.
Note that skip tracing services aren’t part of the monthly subscription since users only pay for returned results.
Ringless Voicemail
In addition to text messaging for real estate investors, you can also use ringless voicemails to reach out to leads, follow up on deals, and create targeted campaigns.
Ringless voicemails enable you to deliver pre-recorded messages to recipients’ voicemail boxes without their phones having to ring.
This method of communication provides a more personal touch.
As a result, ringless voicemails are great for welcoming new contacts and strengthening rapport with your leads to increase chances for conversion.
Software Integration
Smarter Contact allows real estate professionals to seamlessly integrate their existing third-party CRMs for a more streamlined workflow.
The platform integrates with major apps such as Podio, REISift, and Zapier-integrated solutions such as HubSpot and Salesforce.
Furthermore, the integration process is straightforward — you don’t need to code or to hire a developer to connect your existing apps.
Analysis and Reporting
Being a marketing solution, Smarter Contact provides users with in-depth insights and analysis for their current and previous campaigns.
Users get a clear picture of how each campaign and message template is performing thanks to a concise breakdown of various metrics such as:
- Delivery rate
- Response rate
- Carrier block rate
- Total SMS sent and received
With a comprehensive analysis of different metrics, users can identify the strategies that work and focus on them to increase conversions.
Built-in Calendar
By using Smarter Contact, you don’t need to integrate third-party calendar apps since the platform has its own built-in calendar.
You can add events to the calendar and schedule calls with hot leads all without leaving the app.
Additionally, Smarter Contact will notify you of upcoming events via email or mobile apps.
Phone System
Smarter Contact also works as a dialer for real estate inventors or agents. It enables you to call leads from the same number you text them from directly from the software.
As a result, you get higher pickup rates and build trust with your leads increasing your conversion rate.
Smarter Contact Pros and Cons
Pros
- The platform does not restrict the markets you can send messages to and the number of contacts you can upload.
- Skip tracing and SMS costs aren’t included in the subscriptions which means you only pay for what you use.
- Smarter Contact can be linked with all software and CRM for real estate wholesalers, investors or agents that are Zapier-integrated.
- The skip tracing module provides accurate data since it scans numerous public records, including real estate listings, state and county records, and major credit bureaus.
- There’s a built-in duplicate filter that notifies you when you upload the same lead twice.
- Smarter Contact has Android and iOS mobile apps so you can access your account and conduct business from anywhere.
- Users can export all lead data to their computer, mobile, or another CRM for real estate agents or other professionals.
- The platform provides several ready-made and customizable SMS and auto-response options.
- Smarter Contact is user-friendly and easy to use for anyone.
Cons
- The platform can be costly for individual investors and other small companies.
- Users can’t schedule campaigns on the Starter plan.
Smarter Contact Integrations
- REIsift
- InvestorFuse
- Podio
- Zapier
- Slack
- Google Drive
- HubSpot
- Mailchimp
- WooCommerce
- Squarespace
- Zoho CRM
Smarter Contact Alternatives
- BatchLeads
- REI BlackBook
- Launch Control
- Slybroadcast
- Constant Contact
- Lead Sherpa SMS
- Textellent
- TextMagic
- ShortySMS
- Textable
- Textedly
- SimpleTexting
- DealMachine
- GoForClose
Smarter Contact Achievements
Awards & Recognition
Best Text Message Marketing Tool for Real Estate Investors (Awarded by Real Estate Bees)
Press & Media
Smarter Contact FAQs
Does Smarter Contact have a free trial?
Yes. Smarter Contact has a 7-day free trial whereby users can test out the platform and decide whether it’s suitable for their business.
How many clients does Smarter Contact serve?
According to the company founder, Smarter Contact has about 500 customers and this can be backed by the number of mobile app downloads and reviews the platform has received.
This app for real estate wholesalers, investors, agents and other professionals has received hundreds of downloads across Android and iOS app stores and numerous reviews across popular SaaS review platforms like SourceForge.
Who founded Smarter Contact?
The platform was started in 2019 by Adam Nasir, a long-time real estate investor who started out as a house flipper.
Adam currently runs the company as CEO.
What is Smarter Contact’s customer service number?
We couldn’t find any phone numbers associated with Smarter Contact.
Potential clients and users can reach out to the company via the customer support email: [email protected] or through the company’s social media pages.
What is the Smarter Contact cancellation and refund policy?
Smarter Contact does not offer any refunds unless required by law.
If you cancel your subscription within the subscription period, you will be able to access the service until the end of your current subscription period.
Smarter Contact Tutorials & Training
Smarter Contact Tutorial | Software Training Walkthrough for Text Message Marketing
Is Smarter Contact Worth It?
Yes. Smarter Contact is a robust solution that integrates all the essential services a real estate investor may require under one roof, including marketing, skip tracing, CRM, and data analysis.
The platform also supports plenty of popular software and CRM integration options like Outlook and Google services, allowing users to streamline all their workflows.
In addition, users have praised Smarter Contact for its cleverly designed interface that makes the platform easy to use, eliminating the need for training.
Smarter Contact also comes with multi-user support which makes the solution suitable for larger companies with more than one person running the account.
Smarter Contact Contacts
- Website: Official website
- Phone: N/A
- Email: [email protected]
- Address: 1802 N Howard Ave 4632, Tampa, Florida, 33607, U.S.
- Socials: Facebook, Instagram, YouTube, LinkedIn
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About the Author:
With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.