BatchDialer Review 2024
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive review of BatchDialer auto-dialing software became possible and available for free to those considering this solution!
In this review we evaluated BatchDialer’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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What Is BatchDialer?
BatchDialer is one of BatchService’s five real estate software solutions.
The platform is a fully cloud-based auto-dialing system that helps entrepreneurs, sales teams, and customer service departments generate leads and make calls quickly and efficiently.
While the BatchDialer app can be used across several industries, the platform is primarily used in the real estate industry by investors and salespeople.
Regarded as one of the top dialing systems in the industry, the platform includes all the features of a powerful modern dialer, such as predictive dialing, AI-driven call forwarding, and others.
What Is BatchDialer Used For?
Generally speaking, BatchDialer is built to enable real estate investors to engage directly with property owners.
Still, the platform offers many more services to users thanks to a full suite of CRM and other investment or wholesale real estate software tools. The following are the main services users get with the BatchDialer app:
- In-app web calling — users can make single or multiple calls concurrently, receive calls, put recipients on hold, and leave real estate voicemails directly from the application.
- Call routing — the platform uses powerful AI to connect to calls only when a lead answers consequently reducing waiting time.
- Predictive dialing — BatchDialer detects when a call is about to end and automatically starts dialing the next number in line. This reduces idle time and increases productivity.
- Live call monitoring — sales team leaders can remotely listen to calls from agents and join in live calls when necessary.
- Call recording — the platform discreetly and automatically records all inbound and outbound calls for future reference.
- Leads management and organization — BatchDialer has a built-in CRM where users can track, organize, and manage leads.
- Dialing campaigns — the platform lets sales teams import contact lists and create custom dialing campaigns.
- Campaign analytics — for every campaign, users can set and track KPIs as well as access a visual breakdown of calling and campaign stats in real time.
The company’s suite of products includes other tools popular among real estate professionals: BatchSkipTracing, BatchLeads, BatchDriven, and BatchData. They offer many other useful features.
According to users’ reviews, BatchDialer’s services are constantly updated and improved.
BatchDialer Users Breakdown by Specialty
Is BatchDialer Legit?
Certainly. BatchDialer is not a scam. It’s a legitimate and renowned platform with hundreds of user reviews on software review websites.
The software company also collaborates with other established platforms to deliver different services. For example, users can integrate their existing CRMs from Salesforce or HubSpot.
Additionally, as a cloud-based platform, the platform utilizes end-to-end encryption and password protection to keep your data safe from hackers and unauthorized access.
BatchDialer is trusted and used by many cold call centers for real estate investors. Finally, BatchDialer was included in our list of the best dialers for real estate investors.
BatchDialer Customer Reviews
BatchDialer Pricing
To use the software, you need a subscription where you’ll pay a monthly fee.
BatchDialer currently has two subscription plans. The plans are based on the number of dialers and users and include Single Line and Multi-Line Dialer plans.
Both plans come with the following default benefits:
- Unlimited minutes
- Customizable predictive dialing
- Campaign optimization
- Inbound queues
- Auto-attendant
- Enhanced list recycling
- $4 phone number fee/month
Single Line Dialer Plan
In this plan, fees start at $89/month. This amount caters for a single agent (user). For each additional agent you add to your account, you pay an additional $89 per month.
Still, even with multiple agents, an agent will only be able to make only one call at a time (single-line).
Multi-Line Dialer Plan
For this plan, the cost of BatchDialer starts at $139/month for one agent. You will pay the same amount for each additional agent.
However, the agents will be able to dial up to 10 lines at a time. They will also be able to make up to 5 times as many calls as in the Single Line Dialer plan.
BatchDialer Coupon & Promo Codes
BatchDialer Features
As one of the best tools for real estate investors, BatchDialer is packed with features that are integrated together seamlessly to deliver lead engagement and real estate wholesaler CRM services.
The following are the platform’s main features.
AI-Powered Call Routing
The Batch call router doesn’t randomly connect to calls. Instead, it uses AI to connect to calls only when the recipient answers, as a result, reducing waiting times.
This feature also lets users set an automated voicemail message in case a lead fails to answer.
The AI is also responsible for detecting when a call is about to end and automatically starts dialing the next number. This is done to reduce idle time and increase a user’s productivity.
In-App Web Phone
Thanks to this tool, users don’t have to switch between multiple apps to manage leads and communicate with them. Users have all the capabilities of a phone and more.
The web phone lets agents make a single or multiple calls at a time, receive calls, and leave automated personalized messages when a call goes unanswered.
Users can also set up custom greeting voicemail messages and listen to incoming messages from anywhere in the world.
Additionally, the web phone’s interface lets users transfer calls to another agent or department with a single click of a button. This is referred to as the Warm Transfer feature.
Interactive Voice Response (IVR)
With the IVR tool, agents can engage leads through automated, personalized commands.
The caller will be guided by the automated voice response system through a string of directives, and then be connected to a suitable agent based on their needs.
Live Agent Monitoring
As a platform mainly built for teams, BatchDialer allows team leaders to monitor agents who are on call.
The team leader can listen in on the call, ‘whisper’ to the agent, and join in on the call when the need arises.
They can also see the status of all team members and know who’s available, on break, or offline. On the other end, team members can set their status from a list of available statuses.
Smart Local Presence
The BatchDialer app automatically adjusts your calling number to match the area code of the lead’s physical location.
Additionally, the platform uses Direct Inward Dialing (DID) to connect directly to the recipient without going through a queue or needing an extension.
Overall, this feature is essential for improving call acceptance rates among leads.
Automated Phone Scrubbing
When a user imports a contact list from Batch or their computer, the platform automatically scans the list and identifies duplicates.
The system also identifies and eliminates all phone numbers that are on the state or federal Do Not Call Registry lists.
In addition, the phone scrubbing tool identifies known serial TCPA plaintiffs’ and litigators’ numbers, preventing costly lawsuits.
Call Campaign Management
BatchDialer’s outbound call campaigns are easy to set up and manage. Users can pause, edit, and duplicate a campaign conveniently on the tool’s easy-to-read interface.
Campaigns are also highly customizable. Users can set up a number of metrics, including:
- the number of calls per agent
- number of redials
- ring duration
- the maximum amount of times to dial a particular lead per day
To create a campaign, you can import contacts from your computer (in CSV format), the Batch CRM, or buy motivated seller leads from the Campaign page if you have no leads list.
Automated Call Recording
BatchDialer records all inbound and outbound calls for compliance, training, and quality assurance. The process is discreet so that leads aren’t aware.
The platform also lets users transcribe the calls easily right within the app.
Dynamic Call Scripts
Teams can create fully customizable motivated seller phone call scripts based on data gathered on leads. This helps sales teams save time and as a result, close more deals.
To learn how to customize or write a new script from the start, read our articles on the best practices of wholesale real estate cold call scripts.
Real-Time Analysis
BatchDialer contains intuitive insights and analytics for your team members and campaigns.
You can see the number of calls made every day per agent, the duration of calls across a certain period, and the number of unanswered calls, among other details.
BatchDialer Pros and Cons
Pros
- The call recording feature allows users to study call scripts and make improvements for future call campaigns.
- The software automatically matches the phone number with the lead’s area code, increasing call acceptance rates.
- The platform boosts productivity thanks to a robust AI that lets users dial multiple numbers simultaneously, detect unanswered calls, and automatically start the next call.
- The calling scripts can be customized making calls both professional and efficient.
- With integrated Google Maps, agents can view a property and its surroundings without switching to a different app.
- Thanks to real-time team dashboards, BatchDialer admins can track agent performance from anywhere — this promotes remote working.
- The Batch CRM contains leads lists that new investors who don’t have leads can buy (at $4 per phone number).
- The platform provides ample learning material, including a YouTube channel and onboarding documentation, to guide users on how to use the platform.
- A real estate investing affiliate program allowing you to earn extra by referring new users to the platform.
Cons
- Software pricing is on the higher side.
BatchDialer Integrations
- HubSpot
- Launch Control
- Zapier
- BatchLeads
- InvestorFuse
- Salesforce
- Freshsales
- InclusionSoft
- Cyclr
- Zillow
BatchDialer Alternatives
BatchDialer Achievements
Awards & Recognition
Best Dialer for Real Estate Investors (Awarded by Real Estate Bees)
Press & Media
BatchDialer FAQs
Does BatchDialer have a free trial?
Yes. The platform has a 7-day free trial where you can test out the platform to determine if it’s suitable for you.
How many clients does BatchDialer serve?
There is no information on the number of clients the software serves. Still, BatchDialer has hundreds of user reviews on the internet, suggesting a huge client base.
Who founded BatchDialer?
There is no information on the minds behind the platform. However, the company is run by Jesse Burrel who’s been the CEO since 2018.
Jesse possesses a strong background in real estate and is a certified real estate practitioner in the U.S.
What is BatchDialer’s customer service number?
The BatchDialer’s customer service number is: (855) 937-3915.
Alternatively, you can use their Contact Us page on BatchDialer’s official website.
What is the BatchDialer cancellation and refund policy?
BatchDialer does not offer any refunds. When a user cancels their subscription, they will be able to continue to use the software for the remaining period.
In-app purchases are also non-refundable regardless of whether you use the service or not.
What awards and recognitions has BatchDialer received?
We couldn’t find any information on awards or recognitions BatchDialer has received.
Still, the parent company — BatchService — was recognized as one of the best places to work in in 2022 by the Best Places To Work Program.
BatchDialer Tutorials & Training
Is BatchDialer Worth It?
Yes. BatchDialer is an incredibly intelligent system able to manage outbound calling campaigns with ease and efficiency.
The predictive dialer also helps users reduce waiting times and call multiple leads concurrently. In turn, productivity is boosted by up to 500%.
While the platform is primarily an autodialer, it also comes with a seamlessly integrated CRM for real estate investors to contact and manage your leads — you won’t need a separate CRM for leads management.
BatchDialer charges are also per-agent, which means higher costs for larger teams. However, the platform offers great value for the money even for large teams.
BatchDialer Contacts
- Website: Official website
- Phone: (855) 937-3915
- Email: [email protected]
- Address: 4625 S Wendler Dr, Tempe, Arizona, 85282 US
- Socials: Facebook, Instagram, LinkedIn, YouTube
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About the Author:
With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.