Valerie Crowell
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Real Estate Agents
Lic.# : 01842750 (CA)
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Valerie Crowell
Real Estate Agents
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About Valerie Crowell
Years of Experience
16
stats-2
Languages
  • English
Specialties
N/A

My Bio

In 1976 she began her career in the real estate industry working in the policy department of a title insurance company. Thirty three years later she had become one of the most respected Commercial Title Officers in the industry.

She had handled some of the largest real estate transactions in the State. Valerie studied for and passed her real estate exam in the spring of 2008, becoming an agent. She quickly became a Broker as her father had. The first two years she spent working for one of the largest REO agents in the East Bay.

Those years taught her the importance of compassion and understanding in the face of adverse circumstances. She believes that, with respect and dignity, even the most adverse situations can be handled with positively.

Valerie’s vast real estate knowledge and dogged pursuit of fair and reasonable solutions make her the perfect fit in an organization whose core values include the precept of Win-Win or no deal. She is constantly recognized for her tenacity.

Her title insurance background allows her to recognize red flags that might otherwise go unnoticed. She knows that every transaction is potentially the largest transaction of her client’s life and brings compassion, understanding and respectfulness to the process.

She has been awarded Top Producer March 2013, Realtor the Quarter Q2 2012 and the CCRIM Realtor of the year for 2013. She serves on the Agent Leadership Council, Market Center Faculty and co-chairs the Keller Williams Culture committee in her office. She is the Past-President of CCRIM.

Interview with Valerie
What did you do before becoming a real estate agent and how did you decide to get into the industry?

I was a Title Officer. It was 2008, I knew I was getting laid off, it was time to control my own destiny. If I worked for myself, only I could fire me.

Have you ever faced any challenges in your current business?

Being a single agent, and vulnerable, my biggest challenge recently was an illness that took me down for about six weeks. When you have a team, your business works when you can't.

How many brokerages have you worked with so far? What were the pros and cons of each brokerage you worked with?

Two. I started for one of the biggest REO guys in the area. When they changed how they assigned properties I moved to Keller Williams. I realize that some other agents run into issues with management where they are and have to make a move. I don't like the idea of re-skinning signs and rebranding. So far I haven't find a hill worth dying on, so I've stayed put for 13 years.

What are the awards, professional achievements, and accomplishments you have received?

CCAR Director currently, WCR Contra Costa County President 2017, CCRIM President 2016, Top 20 at Keller Williams Realty Walnut Creek, Top 3% in the board.

What has the proudest moment of your career been so far?

The house I didn't sell. The woman was a veteran. Her partner had passed and she couldn't cover the small mortgage on her own. The house was worth over ten times the amount of the mortgage. She had no family so I introduced her to my reverse mortgage specialist. I lost two sales there but almost ten years later, she is still in her home. She has since revised her trust to reflect that when she leaves this world, the trustee is directed to use me as the Realtor for the trust.

What technology do you use in your business process to improve your customers’ experience?

Not a lot. This is a voice to voice belly to belly business. If they wanted all tech, they wouldn't come to me. My customers want my years of experience, my knowledge, my horse sense about this business. I use the usual tech for signings and sending listings and disclosures. I am paperless, but that's nothing special. Everyone should be doing that.

How does getting good online affect your business, and what effort do you put into receiving good reviews?

I should put more effort into online reviews, but I don't. If someone wants to buy or sell a house, they'll know within minutes of chatting with me that I can get the job done and I will troubleshoot items they didn't even know needed addressing. If they can't see that, they're welcome to test the waters some where else.

What are the primary advantages your clients get when choosing you over your competitors?

I grew up in the real estate business. My father was one of the most respected brokers in the Fremont area when I was a kid. I work hard every day to meet and hopefully exceed the bar my father set. I have been in the industry since 1976. Few things occur that I haven't seen in some form at some point previously. I solve problems. My goal is always a win-win solution.

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Lic.# : 01842750 (CA)
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