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Sundae Real Estate Homebuyer & Investor Marketplace Review 2024

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Sundae Review

With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive review of Sundae Investor Marketplace became possible and available for free to those considering this solution!

In this review we evaluated Sundae’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.

All the customer reviews and ratings on this page have been submitted by our platform’s members who either currently use or used to use the reviewed product/service in the past. We never receive any compensation for the inclusion of products and/or services in our product/service reviews. However, by visiting retailer/manufacturer of the reviewed product/service by clicking links within our content may earn us commissions from your purchases. Read our editorial guidelines to learn more about our review and rating process.

— Kimberly Anderson, Senior Creative Editor at Real Estate Bees
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What Is Sundae?

Sundae is a real estate online bidding marketplace where homeowners can sell houses directly to the highest bidder.

Being a home sale marketplace, the Sundae platform can be used by sellers as well as buyers. Agents can also use it to make referrals and earn commissions.

For property investors (homebuyers), the platform acts as a hub where you can access endless property listings across Sundae’s seven markets, including Los Angeles, Orange County, Sacramento, Inland Empire, San Diego, Dallas, and Fort Worth.

Users can create and access their Sundae accounts via a web browser — the platform does not have a mobile app.

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What Is Sundae Used For?

Whether you’re looking to sell a house or find distressed properties and buy them on the spot, the Sundae investor property marketplace can seamlessly facilitate this process. The following are the various ways you can utilize Sundae.

  • House sales — Homeowners looking to sell their houses can create Sundae accounts for free and begin the house selling process by creating a listing for the property. When you create a listing, Sundae investor home buyers will be able to see your property and take action.
  • Home inspection — Before you can list your house on the Sundae marketplace, the company sends a licensed home inspector to inspect your property. Sundae then sets a price based on the inspection report.
  • Receiving and reviewing direct offers — As a seller, you will be able to instantly receive and review cash offers for your property as they come in. You can choose to accept or reject any offer.
  • Access to cash advance — Sundae provides sellers with a cash advance of up to $10,000 after they have signed the purchase agreement with the investor.
  • Online bidding — Investors can log in, view homes for sale, and place a bid easily on Sundae.
  • Automated offers — Sundae automatically increases your cash offer toward your maximum offer if you are outbid. As a result, you don’t have to monitor any changes in the transaction.
  • Agent referrals — Real estate agents can refer properties to the company, using it as a real estate lead referral program. Once the referred property is sold, Sundae will pay you a commission.
  • Investor education — Sundae offers premium members exclusive webinars, Q&A sessions, reading material, and other resources as they use the platform. You will be able to meet with experts who will give advice and support you in your investments.

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Sundae Users Breakdown by Specialty

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Is Sundae Legit?

Yes. Sundae is a legitimate real estate marketplace that has been serving motivated home sellers, homebuyers, and real estate agents since 2018 when the platform was started.

The Sundae real estate company is one of the leading online property bidding platforms in the U.S. and this is indicated by the company’s rapid growth.

Since its launch, the company has raised over $135 million for expansion and product improvement.

Sundae has also built a reputable name, thanks to its partnership with Dr. Phil. The famous TV star has publicly endorsed Sundae and has partnered with the brand to create free resources for Sundae real estate investors, including the ‘Sundae Tool Kit.’

The Sundae investor marketplace is also safe for all users. The company employs industry-level physical and technical measures to safeguard user data.

Sundae also doesn’t share your personal information with unaffiliated third parties unless you explicitly agree to it.

As a brand, Sundae has a public company profile with active social media accounts across all popular platforms.

The real estate brand uses its socials to communicate new features, company updates, and investment tips by industry experts.

Altogether, there is more than enough evidence to prove that Sundae is not a scam.

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Sundae Customer Reviews

No customer reviews found

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Sundae Pricing

Sundae is a platform that is used by homeowners, buyers, and agents. However, homeowners (sellers) and agents do not pay to use the service.

Sundae real estate fees only apply to investors who choose to buy houses on the platform.

The following are the membership (subscription) plans for Sundae homebuyers:

  1. Essential
  2. Edge
  3. Edge+

By joining any of the plans, you’ll be able to see Sundae’s home listings across all its markets.

 

Essential

This is Sundae’s entry-level plan created to cater to new investors looking to make their first purchase for starting a house flipping business or becoming a landlord.

The plan is completely free but offers limited services compared to higher-level plans. Here’s what you get when you join Essential:

  • access to nationwide Sundae properties for sale
  • ability to purchase property in one market of your choosing
  • personalized guidance from local experts in your market
  • access to investor resources such as webinars and market reports

If you’re looking to invest in more than one market, consider joining one of the paid plans described below.

 

Edge

The Edge membership plan is suited to homebuyers looking to grow their investment portfolios and business.

To join the plan, you’ll be required to pay $199 per month — you can save up to 20% if you choose to pay annually.

Investors can access the following services by joining Edge:

  • ability to purchase property in three markets of your choosing
  • access to exclusive real estate investment classes
  • ability to see where your offer ranks (Offer ranking)
  • AutoOffer service
  • access to Sundae historical sales
  • Edge Member Badge attached to offer
  • all features in Essential

 

Edge+

Sundae’s Edge+ plan costs $499 per month (or $399 if you choose to pay annually). The following are the features included in this plan:

  • ability to purchase property in all of Sundae’s markets
  • all features included in Edge

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Sundae Coupon & Promo Codes

No promo codes found

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Sundae Features

Sundae Homebuyers with Heart

To be able to view listings, access the marketplace, and start purchasing homes, you have to join the community of Sundae Homebuyers with Heart by signing up for any of the membership plans.

Becoming a member enables you to:

  • find motivated sellers’ off-market property listings across Sundae’s markets
  • place offers anytime, anywhere
  • access Sundae Funding
  • access webinars, market reports, and Historical Sales data for properties within your area

 

Sundae Funding

The Sundae real estate company has a lending system that offers investors competitive rates, quick approval, and underwriting services.

The lender service to finance a house flip is even available for properties sourced outside Sundae’s marketplace.

When you use the Sundae Funding service, all late fees will be waived to allow you to receive the funds and close the deal even after the closing date.

At the moment, the company doesn’t provide information on how their private money lender service works and how to qualify for a hard money loan from them. But you can find out by emailing [email protected].

 

Homeowner Portal

If you want to list your home on Sundae, you have to first create a seller account.

The seller account acts as a one-stop portal for everything regarding your properties and deals. Some of the activities you can do on your dedicated portal include:

  • setting closing timelines for the sale
  • scheduling an appointment with a local expert who will help you prepare your listing for auction
  • uploading property images and videos
  • electronically signing contracts
  • scheduling home inspections
  • receiving and reviewing cash offers
  • managing the closing process

 

Investor Education and Resources

When you join Sundae as a homebuyer (investor), you will have access to real estate investment training resources.

Premium members are able to join Q&As with Sundae’s CEO and other industry experts, invite-only webinars, and other one-on-one sessions.

There are also many free resources, including:

  • actionable insights from previous webinars
  • blog posts
  • market reports

Besides investment education, Sundae also provides you with a dedicated investor advisor to support you through the entire bidding and closing process.

 

Sundae Member Badge

Sundae real estate investors can become members and get a badge for it. However, badges are only given to buyers who are on Edge or Edge+ membership.

The badge helps you to stand out among other investors, giving you more trustworthiness in the eyes of various types of motivated sellers.

 

Sundae Referral Network

The Referral Network is a Sundae’s service for agents and works as follows:

  • Enroll (for free) to the network as a seller agent.
  • Find a property and submit details to the Referral Network Back Office. Sundae will work with you to gather property details and market the house to investors on the platform.
  • Sundae will pay you a referral commission (up to 30% of Sundae’s gross commission) once the property is sold.
  • Use your unique referral link to invite other agents to your network. When the referred agents sell properties through Sundae, you earn up to 5% of the company’s gross commission from each home sale.

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Sundae Pros and Cons

Pros

  • Homebuyers get a dedicated investment advisor who supports them through the bidding and buying process.
  • To help buyers with real estate investment due diligence, Sundae takes care of the inspections process.
  • Unlike using real estate investor lead generation software, buyers don’t need to use a real estate investor CRM or real estate investor skip tracing tools: they are connected to sellers directly, and the purchase is handled online.
  • Sundae home sales are quick: sellers can close in as little as 10 days.
  • Sellers can list homes as-is — no repairs needed.
  • All listings are thoroughly vetted by an onsite local market expert and inspector before publishing.
  • Sellers can get a cash advance of up to $10,000.

 

Cons

  • Sundae operates in few markets.
  • Although Sundae is free for sellers, offers they receive are under market value.
  • There are many complaints about the company spamming emails — users continue to receive emails even after unsubscribing from the mail list.

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Sundae Integrations

We couldn’t find any software integrations associated with Sundae.

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Sundae Alternatives

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Sundae Achievements

Awards & Recognition

Best Real Estate Investing Platform (Awarded by Real Estate Bees)

Sundae award

Press & Media

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Sundae FAQs

Who owns Sundae?

Sundae Inc. is a private brokerage company owned by two successful real estate professionals: Josh Stech and Andrew Swain.

 

Does Sundae have a free trial?

No, the company doesn’t offer a free trial or money-back guarantee.

However, Sundae provides a thorough breakdown of all its subscription plans, so you can find out what they offer before committing to a paid membership.

 

How many clients does Sundae serve?

We couldn’t find reliable data on the number of house buyers and sellers the Sundae real estate company serves.

Still, the company is a renowned name in the real estate industry, having received hundreds of customer reviews on popular SaaS review websites like Reviews.io and BBB.

 

Who founded Sundae?

Sundae was founded in 2018 by Josh Stech and Andrew Swain.

The co-founders have vast experience in the home selling and home buying business, having both worked as top executives at huge real estate and finance companies, including LendingHome, Airbnb, and Intuit.

Josh currently serves in the company’s day-to-day as Sundae CEO.

 

What is Sundae’s customer service number?

Customers and prospective users can reach out to Sundae via the following customer service line: (800) 214-4426.

You can also contact the company via email by sending your inquiries to [email protected].

 

What is the Sundae cancellation and refund policy?

Sundae reserves the right to terminate your account if you go against the company’s terms of service.

Customers can also terminate the service accounts by sending a written cancellation to [email protected].

As for the refund policy, the company doesn’t offer any refunds for any customer payments.

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Sundae Tutorials & Training

How Investors Can Win on Sundae’s Marketplace

 

How Does the Sundae Marketplace Work?

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Is Sundae Worth It?

Yes. Sundae is a suitable marketplace for sellers needing to find real estate investors to offload distressed properties to. For sellers, the platform is completely free to use.

It’s also a convenient service for buyers needing to find cheap homes to flip without the headaches of motivated seller lead generation and real estate skip tracing.

Buyers also have a free membership plan for those only starting a house flipping career, although they are still required to pay to access the full service.

Still, this real estate investor software platform is affordable, even for new investors looking to make their first purchase.

Sundae also provides every investor with a dedicated advisor to make the entire bidding and purchase process as smooth as possible.

That said, the platform has high buyer premium fees and admin fees, which significantly increase investor costs and lower sellers’ profits.

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Sundae Contacts

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About the Author:

With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.