LionDesk CRM Review 2026
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In this review we evaluated LionDesk’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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What Is LionDesk?
LionDesk is a real estate agent CRM that supports users through every stage of the pipeline, from lead capturing to closing.
To achieve this, the platform is equipped with the necessary services of a real estate CRM, including lead communication, marketing, transaction and task management, and team support tools.
LionDesk CRM is available as a web app on any browser and a mobile app for Android and iOS devices.
What Is LionDesk Used For?
- Lead capturing: Realtors can quickly import leads into their LionDesk CRM account from several sources, including major for sale by owner sites like Zillow and Trulia, their marketing websites, and other CRMs through LionDesk integrations.
- Email marketing: Real estate agents can create and run drip and bulk email campaigns thanks to LionDesk’s email marketing solution. There are ready-to-use marketing templates, automated responses, email scheduling tools, and integrated video to support your real estate email marketing strategies.
- SMS marketing: Send texts and respond to them right within your LionDesk CRM account. The texting service features SMS marketing templates, text scheduling and automation, along with a centralized view of all your lead communication.
- Direct mailing: Real estate agents can create digital and print postcards for direct mailing. The platform has numerous read-to-use customizable templates for different types of properties and deals.
- Lead prospecting: Call prospects and leads directly from LionDesk CRM through the built-in dialer. The dialer features both single and multi-line dialing to support both individual agents and teams.
- Social media advertising: LionDesk real estate CRM lets realtors create and run Facebook ads from the dashboard. The ads page is optimized and easy to use, so you don’t need to be an expert to run your realtor social media marketing strategy.
- Building marketing websites: Real estate agents can create landing pages by using LionDesk’s website builder. Access numerous customizable templates to build your marketing from scratch without any technical knowledge.
- Third-party integrations: LionDesk supports thousands of third-party connections to different real estate lead generation sources, accounting tools, and back-office broker solutions; this is made possible through Zapier integration and the LionDesk API.
LionDesk Users Breakdown by Specialty
Is LionDesk Legit?
Yes. LionDesk is a legitimate real estate CRM that has been helping realtors and teams manage their operations since 2014. The software company has its headquarters in Carlsbad, CA.
In 2021, the real estate CRM platform was featured in industry media outlets after it was acquired by Lone Wolf Technologies, a more established real estate broker management software company that offers numerous industry solutions.
LionDesk is also safe for its users. The company has implemented industry-standard security measures to prevent unauthorized access to your account. It has also shared all the platforms where it may share data.
We also believe LionDesk is not a scam due to the credible customer reviews the realtor CRM software has received online, with users praising its ease of use and helpful customer support.
LionDesk Customer Reviews
LionDesk Pricing
LionDesk CRM pricing plans vary depending on the size of your team. The company has two subscription packages:
- CRM
- CRM Premier
LionDesk also offers several add-on tools, which you pay for separately.
A free 14-day trial is available with no credit card required.
CRM
The LionDesk CRM plan costs $39 a month (or $299 per year if you choose to be billed annually).
The plan features LionDesk’s standard CRM and marketing automation services, such as:
- Bulk emailing
- Up to 7500 emails per month (video included)
- Automated drip campaigns
- Marketing campaign templates
- Real estate social media advertising for Facebook
- Transaction management
- Facebook Leads integration
- Zapier integrations
- API integration
The plan is best suited to new agents looking for a CRM that streamlines communication with leads.
CRM Premier
The CRM Premier package offers similar features to the CRM plan, with two unique additional offerings:
- Single line dialer
- Landing page builder
Based on these features, CRM Premier is suited to more established agents looking to scale their operations.
Fees for this plan start at $139 per month (or $99 if you choose an annual subscription).
Add-Ons
LionDesk has a features marketplace where you can purchase additional tools. The add-on services include:
- Real estate SMS software (2,000 texts per month, Consent Tracking, 1:1 Texting, Custom Number, Text2Sell integration): $2 a month, plus a one-time service registration fee of $19
- Single line dialer: $99 a month (free in CRM Premier plan)
- Multi-line dialer: $149 a month
- Landing page builder: $29 a month (free in CRM Premier plan)
- Account setup: $499
- Marketing Automation management and support: $549
LionDesk Coupon & Promo Codes
LionDesk Features
Contact Management
LionDesk helps you streamline all your real estate lead management activities, such as:
- Lead importing: Import contacts and leads from various sources, including major for sale by owner sites like Zillow, Trulia, Realtor.com, Redfin, and others.
- Lead distribution: Once leads are in your CRM, you can distribute them to team members or configure automated distribution based on the zip code or agent’s performance.
- Lead follow-up: LionDesk has an AI-powered chatbot ISA (Lead Assist) that can text and have conversations with leads for up to 12 months for nurturing and qualification.
- Lead tagging: You can easily manage your contacts by attaching an unlimited number of tags and notes to the leads. Use tags to separate leads looking to buy property or sell, along with hot clients and cold leads.
Email Marketing
The LionDesk has several real estate email marketing software tools to help you manage your lead follow-up and nurturing:
- Email scheduling
- Automated drip campaigns
- Hundreds of pre-built email marketing drip campaigns
- Automated emails based on triggers and rules
- Integrated video in your drip campaigns
- Email open and click tracking
Texting Suite
LionDesk supports SMS marketing thanks to its robust CRM texting suite. The following are the main offerings for realtor texting:
- Integrated video in your SMS campaigns
- Up to 2,000 texts a month
- Pre-built SMS marketing templates
- Text2Sell service for a customized local number
- Text manager, where you can view all your lead conversations
Transaction Management
Track all the activity and transactions involved for a closed or ongoing deal on LionDesk CRM.
Furthermore, realtors can automate tasks, set deadlines, and assign tasks to team members so no lead or deal falls through the cracks.
Task and activity reminders are also available in-app and through email notifications.
Landing Pages
LionDesk is equipped with an intuitive and easy-to-use landing page builder that enables you to create your realtor website from scratch.
The real estate CRM has all the necessary tools required to build your marketing websites, including:
- Ready-to-use, customizable landing page templates that have been optimized for mobile devices
- A drag-and-drop tool for website design and customization
- CRM integration so that all the leads you capture on your website go directly to the CRM
Power Dialer
LionDesk CRM has a built-in power dialer to support realtors with their prospecting. The robust dialer is equipped with the following features:
- Single and multi-line dialers (for the multi-line dialer, up to 3 lines are supported)
- Unlimited minutes
- Voicemail drop
- Call recording
- Automatic timezone detection to prevent making calls too early or too late
- A callback message function (for the multi-line dialer) allows agents to record and automatically send a callback message if they get 2 or more live answers
- Choice ID lets agents choose what number shows as the caller ID
LionDesk Pros and Cons
Pros
- LionDesk has an intuitive central dashboard that provides a global view of all deals, properties, and contacts.
- According to customer reports, LionDesk has quick, responsive, and helpful customer support.
- The platform has a mobile app so you can manage your business on the go.
- LionDesk is affordable.
- The platform features an intuitive user interface that’s easy to learn and use.
- It supports numerous third-party integrations.
- Free real estate coaching and education for members.
Cons
- LionDesk’s real estate transaction management tool lacks customization options.
- Essential tools, such as the website builder and dialer, require additional payment, which drives up service fees.
- Some customers have reported receiving too many texts and emails after signing up for the service.
LionDesk Integrations
- BrokerMint
- CallAction
- Dotloop
- CBX Chrome extension
- Google Sheets
- Outlook
- Mailchimp
- MoxiWorks
- Modern Agent
- Mojo
- Union Street Media
- leadPops
- Cevado
- BoxBrownie.com
LionDesk Alternatives
- Wise Agent
- kvCORE
- BoomTown
- BoldTrail
- Lofty
- Follow Up Boss
- Top Producer
- Realvolve
- RealSavvy
- Placester
- RealtyJuggler
- Real Geeks
- Market Leader
- Constant Contact
- IXACT Contact
- BoldLeads
- iHomefinder
- Brivity
LionDesk Achievements
Awards & Recognition
Best CRM for Real Estate Agents (Awarded by Real Estate Bees)
Press & Media
- LionDesk founder and former CEO David Anderson ranked #135 (SP200 Report, 2021)
- Listed among the top real estate technology companies (T3 Sixty’s Tech500 Report, 2020)
- One of the fastest-growing companies (Inc 5000, 2020)
LionDesk FAQs
Does LionDesk have a military discount?
No. We couldn’t find any information on a LionDesk military discount. However, the real estate CRM company does offer new users a 30% discount for the first year’s subscription.
Does LionDesk have an API?
Yes. The LionDesk API is readily available to LionDesk customers. You can access it in the ‘Developer Center’ dashboard in your LionDesk CRM Account to connect other real estate broker solutions you use in your business.
Does LionDesk have a free trial?
Yes. LionDesk has a 14-day free trial period for new users, with no credit card required.
How many clients does LionDesk serve?
According to the company website, more than 165,000 professionals in real estate and other industries use LionDesk.
Who founded LionDesk?
David Anderson started LionDesk LLC in 2014 in Carlsbad, California. He served as the LionDesk CEO until May 2021, when he sold the company to Lone Wolf Technologies.
Lone Wolf Technologies is an industry leader in real estate back office, accounting, and business management software with over 1.5 million clients.
David Anderson has a strong entrepreneurial background, having founded several companies in the real estate and travel industries.
What is LionDesk’s customer service number?
You can reach out to LionDesk by calling (760) 501-8582 or by sending an email to [email protected]. Live chat support is also available on weekdays from 7 a.m. to 5 p.m.
What is the LionDesk cancellation and refund policy?
LionDesk users can cancel their subscriptions and delete their accounts by sending a written notice to the company. The account will be terminated at the end of the current subscription.
The company doesn’t specify whether or not customers receive refunds after account termination.
What awards and recognitions has LionDesk received?
In 2020, LionDesk CRM was recognized in T3 Sixty’s Tech500 Report, which categorizes the industry’s top real estate technology companies.
LionDesk was recognized in eight categories, including Customer Relationship Management, Texting, Video, Email and Messaging, Sales Pipeline Reporting, Email Marketing and others.
LionDesk LLC was also named one of the fastest-growing companies in the Inc 5000 list in 2020.
In 2021, LionDesk founder and former CEO David Anderson was ranked #135 in the SP200 Report, which recognizes the most influential leaders in the real estate industry.
LionDesk Tutorials & Training
LionDesk CRM Tutorial | How to Use LionDesk For Beginners 2024
LionDesk CRM: Honest Real Estate Agent Review for 2023
Is LionDesk Worth It?
There isn’t a straight answer here. LionDesk is a robust real estate CRM best suited to new and individual agents and small teams, and there are a number of reasons for this.
The platform is easy to use, thanks to intuitive dashboards and simple user design. It is also relatively affordable compared to some of its competitors, such as Follow Up Boss and Top Producer real estate CRM.
That said, LionDesk may not be suitable for growing and large teams.
Customers have reported that the platform’s transaction and team management tools have limited customization, and as a result, large agent teams and brokerages aren’t able to manage their operations effectively.
LionDesk Contacts
- Website: Official website
- Phone number: (760) 501-8582
- Email: [email protected]
- Address: 1530 Faraday Ave, Carlsbad, CA 92008, USA
- Social media: Facebook, Instagram, X (Twitter), YouTube
Kristina Morales is both a licensed mortgage loan originator and real estate agent in the State of Ohio. Inspired by her years of working with buyers and sellers and seeing a need for more consumer education, Kristina created loanfully.com, an online educational resource for borrowers and industry professionals. In addition to real estate sales and mortgage lending, Kristina had an extensive corporate career in banking, treasury, and corporate finance. She ended her corporate career as an Assistant Treasurer at a publicly traded oil & gas company in Houston, TX. Kristina obtained her MBA from the Weatherhead School of Management at Case Western Reserve University and her B.A in Business Management from Ursuline College.
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