Azibo Rent App Review 2024
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In this review we evaluated Azibo’s features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
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What Is Azibo?
Azibo is a rental property management platform that helps newbie and established landlords streamline their tenant management process.
The Azibo app offers a range of features, including rental applications, lease management, and maintenance scheduling, among other essential tools.
Although the Azibo platform is predominantly for landlords and property managers, tenants can also use it for paying rent, getting insurance, and communicating with their landlords.
What Is Azibo Used For?
- Online rental application — Azibo allows you to collect basic information about your rental applicants, including their names, contacts (email and phone number), current and past addresses, and monthly income.
- Tenant screening — In addition to the application, you can also conduct tenant screening. Here, you can find out about the applicant’s credit as well as criminal and eviction history.
- Creating lease agreements — Azibo allows you to create and customize lease agreements based on your state’s requirements. A lease template helps you get started, so you don’t have to create leases from scratch. The Azibo app also supports electronic signing and lets you store all the leases within the app.
- Collecting rent payments — By using Azibo, you can link multiple bank accounts and cards to receive rent payments. There are multiple payment methods for your renters, including direct bank transfer, debit/credit card, and cash app. Tenants can link their bank accounts, make payments, and set payment reminders, among other functionalities.
- Bookkeeping and accounting — Azibo landlords can manage their finances on the platform through the dedicated property management accounting tool. The Azibo app has a central accounting dashboard where you can get an overview and an in-depth analysis of your payments, security deposits, and tax activities. There are also more than 200 categories and tags to help you define and group transactions and generate financial reports.
- Getting insurance — Landlords and renters can get property insurance with the help of Azibo. To enroll for a cover, contact the company for guidance on the most suitable policy and a free quote.
- Maintenance requests management — Azibo tenants can submit maintenance tickets and attach photos for reference. You can also follow up with your landlord by using the in-app messaging tool.
- Boosting credit score — Azibo features a monthly subscription service called Credit Boost for renters that allows them to report their on-time rent payments to major credit bureaus. This boosts a renter’s credit score while encouraging them to make on-time payments.
Azibo Users Breakdown by Specialty
Is Azibo Legit?
Yes. Azibo is a legitimate property management software company based in Reno, Nevada. The company was launched in 2018, and since then, the Azibo app has been used to manage more than 20,000 rental units across the country.
Azibo’s huge reach can also be seen online, where the platform has received many mentions and testimonials.
There are hundreds of customer reviews on SaaS review websites like Trustpilot and Capterra, most of which are positive.
Azibo maintains stringent data privacy and security measures. The platform is equipped with state-of-the-art, bank-level security systems to ensure your personal information is safe and never falls into the wrong hands.
Additionally, the Azibo brand has a strong and active social media presence across all major platforms.
The company uses its social media channels for company and software announcements, customer service, and providing general real estate tips.
Azibo has also been heavily featured in real estate news outlets over the years.
In 2020, the company raised over $10.5 million in seed funding from huge investors, including Canaan, Khosla Ventures, QED Investors, and Camber Creek.
Later, in 2022, Azibo raised more than $19 million from several renowned companies, including SVB Capital, RET Ventures, Liberty Mutual Strategic Ventures, and others.
Altogether, we found more than enough proof that Azibo is not a scam.
Azibo Customer Reviews
Azibo Pricing
One of Azibo’s top selling points is its pricing; you do not need a monthly or annual paid subscription to use most of the platform’s property management services.
However, there are a few service fees, particularly for renters.
Landlord Pricing
The services you need to manage your rentals are free on Azibo. These include:
- An unlimited number of rental units, connected bank accounts, and cards
- Rent collection (online rent payments, partial rent payment, automated collections and late fees, invoicing, rent reminders, etc.)
- Association forms and digital leases
- Document storage
- Digital renter application
- Real estate accounting software tools (connecting and importing bank/credit card transactions, profit and loss statements, cash flow statements, schedule E tax forms, exportable reports, etc.)
- Landlord-renter messaging
- Maintenance scheduling
Still, you will incur some costs while using Azibo:
- Business onboarding fee: $300
- State-specific lease agreements with eSign: $29.99
- eSigning of the association digital lease: $9.99
Renter Pricing
Azibo offers the following free services to your tenants:
- Connecting an unlimited number of bank accounts and cards
- Automated rent payment
- Rent reminders
- Digital applications
- eSigning of leases
- Landlord-renter messaging
- Creating and tracking maintenance requests
Renter services that require payment include:
- Rent payment via credit or debit card: 2.99% convenience fee
- Partial rent payment: $1.99 per payment after the first payment
- Credit Boost reporting: $4.99 per month
- Credit and background check: $39.99
Azibo Coupon & Promo Codes
Azibo Features
Online Rental Application
Azibo features a digital application system for your potential tenants.
You can use the online rental application to collect personal information (name, email, phone number), along with other essential details such as:
- Current and past addresses
- Reasons for moving
- Monthly income
The Azibo software company has also partnered with TransUnion to provide tenant screening services for landlords.
As a result, you can require applicants to undergo nationwide credit and background checks. Tenant screening costs $39.99 and is charged to the applicant.
Lease Management
Azibo landlords can create and customize lease agreements based on different state requirements.
You can customize the lease template by including specific clauses for smoking, pets, special utilities, and others.
The Azibo leases can also be signed and stored digitally for easy access when it’s time for renewals.
Rent Collection
Azibo’s landlord rent collection software features multiple payment options and automation. Some of the rent payment and collection services include:
- Connecting an unlimited number of bank accounts and cards
- Flexible payment options for your renters, such as credit/debit cards, ACH, and cash app
- Auto reminders and autopay option for tenants
- Tagging and categorizing payments for bookkeeping and reporting
- A real-time dashboard so you can track payment statuses
- Late fees option to discourage late rent payments
- Partial payments option
Financial Management and Accounting
Azibo is equipped with accounting software for landlords that gives you a centralized real-time overview and analysis of your financial operations.
There are built-in categories, tags, and metrics for financial management and reporting that have been specifically tailored for landlords and property managers.
Some of the features of Azibo’s real estate investor accounting software include:
- Income and expense tracking
- Split transactions
- Built-in financial statements (profit and loss, cash flow, balance sheet, rent roll, etc.)
- Schedule E tax form
- Real-time reporting and analysis with exportable reports
Property Insurance
Azibo provides both landlord and renter insurance services. It lets you streamline the entire property insurance process.
You can request a free quote, view insurance policies on all of your properties, and see which policies are expiring soon and which need to be updated with new information.
A dedicated support team is also available to help you find the right coverage for your properties.
Azibo offers a wide range of coverage options, including:
- Property protection
- Liability protection
- Loss of rent, windstorms, personal contents, and other additional coverage
- Umbrella coverage
Insurance is also available for tenants (if a landlord requires renters insurance). Tenants who have an existing policy can provide proof of coverage to maintain compliance with the lease terms.
As a tenant, your policy covers the following:
- Damage or theft of personal belongings
- Lawsuits caused by damages to someone else’s property
- Medical expenses if someone is hurt on the property
Maintenance Tracking and Management
Azibo allows your tenants to submit maintenance tickets with detailed descriptions. Tenants can also attach photos and message you for follow-up within the app.
Other services included are:
- Appointment scheduling
- Automatic reminders for both landlords and tenants
- Unified communication portal
Credit Boost
The Credit Boost tool is a subscription service that allows tenants to report their on-time rent payments to major credit bureaus (TransUnion, Experian, and Equifax).
By reporting your rent payments, you can boost your credit score and enjoy the benefits that come with it.
Azibo Credit Boost costs $4.99/month.
Azibo Pros and Cons
Pros
- There is no subscription required to use Azibo.
- The platform is simple and easy to use while still maintaining robust features.
- There are many free additional resources included, such as calculators, reports, and feature demos.
- The Credit Boost service encourages on-time payments for landlords while allowing renters to build their credit scores.
- Responsive and helpful customer support.
Cons
- Tracking transactions may be difficult: in the dashboard, Azibo transactions are mixed with other bank transactions. No images of checks are provided for withdrawals.
- Users have complained that there are a lot of errors when auto-filling leases.
- Currently no option for incremental late fees. However, according to the product management, this feature will be added by the end of April 2024.
Azibo Integrations
Azibo Alternatives
- Baselane
- TurboTenant
- RentSpree
- Avail
- RentRedi
- DoorLoop
- TenantCloud
- Stessa
- RentPrep
- Buildium
- Innago
- Landlord Studio
- Hostfully
- Hostify
- AppFolio
- Propertyware
- RentPost
- Tenant Ledger
Azibo Achievements
Awards & Recognition
Best Rental Property Management App (Awarded by Real Estate Bees)
Press & Media
Financial Service Platform of the Year (PropTech Breakthrough Awards, 2023)
Azibo FAQs
Does Azibo have a free trial?
No. Most of Azibo’s property management features are free to use and don’t require a recurring paid subscription. As a result, a free trial isn’t applicable to the service.
How many clients does Azibo serve?
We couldn’t find reliable data on the number of clients this property management software for landlords has. However, over 20,000 rental units are managed via the platform.
Azibo has also received numerous customer reviews across the internet, further indicating its wide reach and popularity.
Who founded Azibo?
Azibo was founded by three successful landlords and entrepreneurs: Chris Hsu, Gregor Watson, and Rob Bloemker.
The three co-founders had decades of experience in executive-level management in huge organizations before creating the Azibo rent management app.
Chris has led global brands like HP and Micro Focus; Gregor is the founder of Roofstock, and Rob started Five Ten Capital.
What is Azibo’s customer service number?
Azibo has different customer care lines for current customers and prospective users looking to learn more about the platform before joining the service.
Customers can reach out to the company by calling (855) 920-9907 while prospective clients should call (855) 920-3565 to learn more about the software and get onboarded.
What is the Azibo cancellation and refund policy?
Azibo customers can opt out of the service anytime by contacting the company at [email protected].
That said, there are no refunds provided for account termination since most of Azibo’s services are free; paid services require a one-time payment, which is often non-refundable.
What awards and recognitions has Azibo received?
In 2023, Azibo was named the Financial Service Platform of the Year in the PropTech Breakthrough Awards.
Azibo Tutorials & Training
Is Azibo Worth It?
Yes, and there are a number of reasons for this. Azibo property and rent management tools are virtually free and don’t require a subscription.
Still, this software for real estate investors is robust and comprehensive enough to help small to mid-sized property owners run their rental businesses smoothly.
There are also convenient tools for renters, such as the Credit Boost service, which improves their credit scores and encourages them to make early payments.
Many users have also praised the platform for its excellent customer support that is responsive and helpful.
The only major letdown of the Azibo platform is the lack of a mobile app.
Azibo Contacts
- Website: Official website
- Phone: (855) 920-9907
- Email: [email protected]
- Address: 1601 Lewis St, Reno, Nevada, 89502, USA
- Socials: Facebook, Twitter, Instagram, YouTube, LinkedIn
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About the Author:
With over 20+ years of experience in real estate investment and renovation, Brian Robbins brings extensive knowledge and innovative solutions to the HouseCashin team. Over the years Brian has been involved in over 300 transactions of income producing properties across the US. Along with his passion for real estate, Brian brings with him a deep understanding of real estate risks and financing.