
TenantCloud vs Avail (2025 Comparison)
With the help of our in-house editorial team, our platform’s members and external subject matter experts, this comprehensive comparison of Avail vs TenantCloud became possible and available for free to those considering these solutions!
In this comparison, we evaluated Avail vs TenantCloud in terms of features, plans, pricing and other important aspects to help our readers make a more educated purchase decision.
Overview
Avail and TenantCloud are property management software solutions that help streamline rental business operations.
By using the platforms, you can advertise your rentals, find tenants for the vacant properties, vet the applicants, send and electronically sign leases, communicate with tenants, collect rent payments, and receive maintenance requests.
Although Avail and TenantCloud share core functionality, they’re built for different types of landlords.
Avail caters to independent landlords managing a handful of units, while TenantCloud can be used by landlords and property managers at every level.
User Type
Avail | TenantCloud | |
User type |
|
|
Optimal experience level | Newbie landlords and property managers | Newbie and established investors and landlords |
Business size | Solo owners and small businesses | Solo owners and teams of all sizes |
Features
Avail | TenantCloud | |
Ideal portfolio size | Up to 20 units | Up to 500 units |
Rental listing syndication service | Yes | Yes |
Website builder for real estate investors | Yes | Yes |
Local rental comps reports | Yes | Yes |
Lease management and storage | Yes | Yes |
Electronic lease signing | Yes | Yes |
Native CRM software for real estate investors | No | Yes |
Accounting software for landlords | Yes (free) | Yes |
Team management tools | Yes | Yes |
Tenant billing software | Yes | Yes |
Application and renter screening services | Yes | Yes |
Maintenance request tracking and management | Yes | Yes |
Vendor network | No | Yes |
Renters’ insurance | Yes | Yes |
Landlord-tenant communication center | Yes | Yes |
Zapier-powered integrations | No | Yes |
Open API integration | No | Yes |
Mobile app for landlords/property managers | No | Yes |
Tenant mobile app | No | Yes |
Similarities
Avail and TenantCloud share a few features. Both platforms come with simple website-building tools to help you create a listing page for your vacant properties.
They also allow you to share the listing to popular third-party syndication websites such as Zillow, Realtor.com, and Redfin.
Additionally, both platforms provide investors and property managers with local rental comps reports.
A typical report includes estimated rental rates, vacancy trends, comparable rentals, and market strength indicators. You can also use Avail and TenantCloud to provide your tenants with renters’ insurance.
Differences
One of the major distinguishing factors between Avail and TenantCloud is their scalability. Each platform is designed with a different rental portfolio size in mind.
Avail is suited to investors managing their first few units. It features limited team tools, entry-level real estate investor accounting software, and a per-unit pricing model that makes Avail expensive to use if you’re managing more than 5 units.
In contrast, TenantCloud has advanced team management functions, comprehensive real estate business accounting software, numerous automations, and granular-level control over your activities. As a result, you can manage 500+ units by using the platform.
Other key differences include:
- Real estate investor CRM: TenantCloud has a built-in CRM for property management where you can take leads through a pipeline. You can add team members to a project and assign tasks, communicate with vendors and team members within the app, set automated reminders, and store all contracts/leases in your account. Avail does not offer real estate CRM functions.
- Third-party integrations: You can connect your TenantCloud account to Zapier and connect to many commonly used external apps, including Gmail and Airtable. TenantCloud also provides Open API access, allowing you to custom-integrate other tools.
- Mobile app access: In addition to the main web app, TenantCloud has separate mobile apps for landlords and tenants for both iOS and Android. Avail does not have mobile apps.
Pricing
Avail | TenantCloud | |
Free plan | Yes | No |
Free trial | No | Yes |
Cheapest plan | $9 per unit/month | $18 per month |
Most expensive plan | $9 per unit/month | $100+ per month |
Avail
The Avail real estate investor software comes with a free plan (Unlimited) and a paid plan with premium services (Unlimited Plus).
The Unlimited Plan offers free, basic rental management software features:
- You can manage an unlimited number of units
- Rental listing syndication to Realtor.com, Apartments.com, and Redfin
- Online renter application form
- Credit, background, and eviction checks
- Non-customizable, state-specific lease templates
- Bank account integration for rent collection
- Entry-level property management accounting software
- Ticket-based maintenance request tracking system
- Tenant portal for your renters
The premium Unlimited Plus subscription costs $9/unit per month and includes access to everything in the free plan, plus the following unique offerings:
- Access to the integrated investor website builder, as well as real estate investor website templates
- Customizable tenant application forms and leases
- Cloning and reuse of your personalized lease agreements for faster lease generation
- FastPay Rent Payments: A landlord service that allows you to receive rent payments into your account in 24 hours
- Waived ACH and card payment fees for your tenants
- Prioritized customer support
Avail also provides an add-on for rental comps. You can purchase an Avail Rent Analysis report for $19.99 to find out what other landlords in your area list their rentals for.
TenantCloud
This single- and multifamily software offers four premium subscription tiers: Starter, Growth, Pro, and Business.
- Starter: The TenantCloud Starter plan costs $18/month (or $198 for an annual subscription) and is for newbie DIY landlords managing their first few units. It features the ability to add an unlimited number of units and listings, 1GB of data storage, listing syndication, a tenant management module, 10 leases/month, lease templates, 1 integrated real estate investor bank account, data import and export, lead tracking and messaging, renter application and screening, an accounting module, basic reporting, maintenance management, a service vendor network, and email/chat support.
- Growth: This plan is for landlords managing dozens of units. It costs $35/month (or $385 for an annual subscription). The plan includes everything in the Starter plan, plus 10GB of data storage, 30 leases/month, 3 integrated bank accounts, a global search tool, a message board to post notices to your tenants, enhanced reporting, phone support, and the ability to add 1 team member and customize rules and permissions.
- Pro: If you’re managing hundreds of units, you can join Pro for $60/month (or $660 for an annual subscription). Here, you get everything in Growth, plus the following unique features: a listing website for your properties, premium tenant leads, customized renter applications, lease builder and state-specific lease templates, 9 integrated bank accounts, bank reconciliation, Google Calendar sync, QuickBooks Online, an owner management dashboard, advanced reporting, and owner support.
- Business: The Business package is a customizable plan that starts at $100/month. The package is for property management groups looking for advanced features that are tailored to their needs. A Business subscription gets you full access to TenantCloud’s services. Some unique features include a custom domain for your listing website, Zapier and API access, and super-advanced reporting and accounting. You can also add an unlimited number of team members and assign specific roles, permissions, and tasks.
You can try out any of the packages for free for 14 days before committing to a monthly/annual subscription.
Refund Policy
Avail | TenantCloud | |
Partial refund | No | No |
Full refund | No | No |
Cancellation fee | No | No |
Avail
You can terminate your Avail account or downgrade your subscription at no cost. To delete your account, send a termination request to the company at [email protected]. You can cancel your subscription by navigating to the account settings.
There are no prorated or full refunds when you terminate or downgrade your subscription.
Instead, Avail allows you to use its services until the end of the current subscription period, after which access will be revoked/downgraded to the free plan.
TenantCloud
Like Avail, TenantCloud does not charge account cancellation fees. You can cancel your subscription or terminate your account at any time in the settings on your dashboard.
TenantCloud does not provide refunds for any subscriptions, third-party products, or any other service fees.
When you cancel your paid subscription, you will continue to use the platform’s services for the remainder of the subscription period; after which, your access will be revoked.
Integrations
Avail | TenantCloud | |
Zapier | No | Yes |
Google Calendar | No | Yes |
Zillow Marketplace | No | Yes |
Realtor.com | Yes | Yes |
Apartments.com | Yes | Yes |
Zumper | Yes | Yes |
Redfin | Yes | Yes |
Rent.com | Yes | Yes |
Apartment List | Yes | No |
HotPads | No | Yes |
Trulia | No | Yes |
Airtable | No | Yes |
ActiveCampaign | No | Yes |
QuickBooks Online | No | Yes |
Support
Avail | TenantCloud | |
Phone | Yes | Yes |
Yes | Yes | |
Live chat | Yes (chatbot) | No |
24/7 support | No | No |
Customer Reviews
Rating Summary
Avail | TenantCloud | |
n/a | 3.6/5 | |
4.1/5 | 4.2/5 | |
Trustpilot | 4.0/5 | n/a |
Pros & Cons
Avail | TenantCloud | |
Pros |
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|
Cons |
|
|
Popularity
Avail | TenantCloud | |
Social media following | Avail has over 6,800 followers on Facebook, while on Instagram and YouTube, it has 4,000+ and 2,100+ followers, respectively. | TenantCloud is popular with over 49,000 Facebook followers and 8,400+ on Instagram. The company also has an active YouTube account with more than 2,900 subscribers and over a million views across all videos. |
User base | As of 2022, Avail had over 600,000 landlords and tenants using the service. | According to the official website, TenantCloud is used by over a million landlords and tenants. |
Media mentions | No media mentions found. | No media mentions found. |
Awards | No awards found. | No awards found. |
Adoption
Avail | TenantCloud | |
Live onboarding | No | Yes |
Video tutorials | Yes | Yes |
Webinars | No | Yes |
Documentation | No | Yes |
Why Choose Avail vs TenantCloud?
Avail and TenantCloud are tailored to investors with differently sized portfolios. You should consider Avail over TenantCloud if:
- You’re a newbie investor, landlord, or property manager with fewer than 10 units.
- You want a property management solution that’s easy to learn and use.
- You need a platform with a free plan that includes essential rental management services.
Why Choose TenantCloud vs Avail?
TenantCloud excels Avail in several aspects. Choose TenantCloud as your landlord rental management software if:
- You want real estate software for property management that can scale as you grow your portfolio.
- You’re an intermediate to expert level landlord managing 500+ units.
- You have a large team or are a property management company.
- You need software that supports third-party app integration through Zapier or API access.
- You want a property management tool that lets you build a vendor network for your tenants.
- You want a solution that lets you manage all your activity and contacts under one roof.
- You want a landlord software with mobile app access for both you and your tenants.
Alternatives
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